Terms of Engagement

Thank you for selecting us to conduct your professional accounting – taxation needs. We look forward to working with you.

We realise how important it is to understand your needs and we have prepared the attached Terms of Engagement (TE) to clarify the scope of work and other important terms. It is important that you read the TE before you indicate that you agree, which you can do by letting us know that you are happy to proceed by accepting/signing this proposal.

The scope of work may fall within the CPA Australia Ltd Professional Standards (Accountants) Scheme (Scheme), which facilitates improvements to industry professional standards and protects consumers. Accordingly, we need to notify you of the following:

“Liability limited by a scheme approved under Professional Standards Legislation.”

If you want more information on the Scheme you can go to:

• CPA Australia’s Professional Standards Scheme, or visit
• Professional Standards Councils’ website for additional consumer information.

Alternatively, if you want to clarify anything in the TE please call us on (03) 7035 3501.

By booking a Tax Return Appointment/s with Future Advisory and accepting these Terms of Engagement, you acknowledge that we act on your behalf with respect to the ATO and these Terms of Engagement apply to those in which the Tax Return Appointment/s have been booked for.

This engagement will commence at the time you indicate acceptance.

As a client of Future Advisory you will be added to our mailing list and receive informative content and updates via email.
 

TERMS OF ENGAGEMENT FOR TAXATION SERVICES

Between Future Advisory (us or we or our) and the signing party (you or your) for the Term specified.

1. Purpose

This Terms of Engagement for Taxation Services (TE) confirms our understanding of the engagement and the nature and limitations of services provided.

2. Term

2.1 This TE will commence at the time you indicate acceptance and will continue until the conclusion of the scope of work output and/or until revoked by us or you.

3. Objectives and Scope of work

3.1 We will provide you with taxation services in compliance with APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the APES Code), APES 220 Taxation Services and the Code of Professional Conduct pursuant to the Tax Agent Services Act 2009. These services include the preparation of Income Tax Return/s.

3.2 Based on the scope of work, you have given us the authority to use the tax agent portal and other tax portal related activities for the purpose of managing and meeting your taxation and superannuation lodgement obligations.

3.3 We will provide you with the services and output as outlined above.

3.4 We will provide the scope of work output within the specified timeframe or within a reasonable period considering the context of the services.

3.5 We acknowledge that you may authorise an Accredited Data Recipient under the Consumer Data Right (‘CDR’) to provide CDR data to us via a Trusted Adviser Insight.  We confirm that for this purpose you may nominate Future Advisory Pty Ltd as your Trusted Adviser and that Future Advisory Pty Ltd complies with the definition of a Trusted Adviser under the Competition and Consumer (Consumer Data Right) Amendments Rules (No. 1) 2021. 

3.6 Unless otherwise specified in this TE or letter of engagement, audit and assurance or review are not included in this engagement.

3.7 Each business entity and family member listed in the schedule engages us on the terms set out in this engagement and is bound by those terms. The business entities and family members listed are all jointly and severally liable to pay our accounts, regardless of which of the listed individuals or entities those accounts are addressed to and regardless of which of the listed individuals or entities received the benefits of the work performed.

4. Our Promise

4.1 We will perform procedures (guided by the APES suite of standards) required that are directly related to the engagement consistent with our Fundamental Principles of integrity, objectivity, professional competence and due care, confidentiality, professional behaviour, and identifying, avoiding, and dealing with conflicts of interests.

4.2 We will seek to understand your requirements and provide you services confidentially and professionally. Any information pertaining to your affairs, whether it be provided by you, or through a Trusted Adviser Insight via the CDR, will be utilised and stored in an appropriate manner to maintain our professional standards and obligations.  Further information on privacy is noted at section 10 of this letter.

4.3 We will document sufficient and appropriate records of the procedures performed for the TE, which may be subject to CPA Australia Best Practice Program assessment under APES 320 Quality Control for Firms.

5. Our obligations

5.1 We are obliged to consider whether our clients create any threats to our compliance with our Fundamental Principles and where we cannot reduce the risk to an acceptable level we are obliged to decline or cease the client engagement.

5.2 We have a duty to act in your best interests, unless this duty is inconsistent with our duty to act in the public interest.

5.3 We will inform you:

• of your/or your employer’s rights and obligations available under taxation law, including any rights that might be available to seek a private ruling and the lodging of objections and appeals against adverse positions adopted by revenue authorities
• of any possible penalties and other legal tax consequences to enable you to make an informed decision.

5.4 We are responsible for maintaining records for a period of at least five-year period unless otherwise required by legislation.

5.5 During the course of our engagement, if we identify or suspect that Non-Compliance with Laws or Regulations (NOCLAR) has occurred or may occur, which may have a direct effect on material amounts or disclosures in the financial statements or compliance and may be fundamental to your ability to continue its business or to avoid material penalty, we may:

5.5.1 discuss the matter with the appropriate level of management, those charged with governance or the internal auditor, as appropriate

5.5.2 communicate the non-compliance or suspected non-compliance with your external auditor, unless prohibited by law or regulation

5.5.3 disclose the matter to an appropriate authority even when there is no legal or regulatory requirement to do so; and/or

5.5.4 withdraw from the engagement and the professional relationship where permitted by law or regulation

5.6 Where appropriate we will inform you of our intention to disclose the matter to an appropriate authority before disclosing the matter. However, if we have reason to believe that the actual or intended conduct would constitute an imminent breach of a law or regulation that would cause substantial harm to the general public, we may immediately disclose the matter to an appropriate authority in order to prevent or mitigate the consequences of such imminent breach of law or regulation.

6. Your obligations

6.1 You are responsible for full disclosure of all relevant information.

6.2 You are responsible for your own record keeping relating to your affairs. 

6.3 You provide us with the required records relating to your affairs.

6.4 You are responsible for the reliability, accuracy and completeness of the particulars and information provided to us, and, if the TE includes financial reporting, the accounting records and disclosures of all material and relevant information provided to us. Accordingly, any advice given to you is only an opinion based on our knowledge or your particular circumstances.

6.5 You are responsible for retaining paperwork for as long as legally required.

6.6 You have obligations under self-assessment to keep full and proper records in order to facilitate the preparation of accurate returns.

6.7 You must retain paperwork for a period of five years after the assessment as you may be subject to an Australian Taxation Office review.

6.8 You are responsible for checking the assessment before submission to ensure accuracy.

7. Third Party Involvement

7.1 We may from time to time engage third party specialist professionals and other public practitioners, where warranted to obtain the advice you need or to assist us to provide our service to you. These may include cloud service providers and outsourced service providers.

7.2 We will seek your consent if third party involvement is likely to exceed the fixed price (if applicable).

7.3 We have outsourcing arrangements with Synct and TOA Global in the Philippines and Seamless SMSF whom we engage from time to time to assist us. The nature and extent of the services that we utilise include assistance with preparation of financial statements and tax returns for all entities including Self Managed Superannuation Funds, preparation of BAS/IAS, Bookkeeping assistance and other ad hoc tasks as and when required.

7.4 In providing our services to you, we utilise Cloud Computing provided by Xero and AWS, both of which have worldwide centres.

7.5 Acceptance of our services in conjunction with this engagement document indicates your acceptance of the use of outsourced services as described above.

8. Fees, Billing & Trust Monies

8.1 If the engagement involves the use of trust monies, we will manage those funds in accordance with APES 310 Client Monies and as authorised by you in the Trust Account Authority Letter (if applicable) or as otherwise instructed by you.

8.2 Our professional fees have been outlined within the service summary and pricing summary within this proposal document, which will be specified in the letter of engagement. 

8.3 Any additional services or advice that you request are outside the scope of this letter and not included in any agreed fee. These services will be charged on the basis of the time and degree of skill and acumen required to complete the task undertaken by us.

8.4 Our invoices may also include disbursements paid by us. These may include photocopying charges, telephone and facsimile transmission charges, travel fares and expenses, stamp duty and fees paid to third parties such as couriers, registration fees or fees for other professionals. These may be in addition to the fixed price (if applicable).

8.5 Unless other payment terms are agreed, each invoice is payable within 7 days of receipt.

8.6 In the event of this engagement being terminated by either party, in accordance with clause 12, we will conduct a review of fees invoiced and work completed as at the date of termination. Where the value of work completed, including work in progress, exceeds fees invoiced to that date, a final invoice will be issued for the outstanding amount. That invoice will be payable within 7 days of issue. Where fees invoiced exceed the value of work completed, we will provide you with a written reconciliation within 14 days of the termination date, and any agreed credit will be applied to your account or refunded at our discretion.

9. Ownership of materials

9.1 You own all original materials given to us. 

9.2 We own all materials produced by us that resulted from our skill and attention to the extent that the materials produced by us incorporate any original materials you give to us.

9.3 We may exercise a lien of your documents in our possession in the event of a dispute, which will be handled in accordance with our firm’s dispute resolution process.

9.4 Subject to the payment of all outstanding professional fees and disbursements owing to us, we will provide you with materials produced by us for you in the event you engage the services of another practitioner and the materials are required by your new practitioner.

10. Privacy 

10.1 Our collection, use and disclosure of your personal information (PI) may be subject to the Privacy Act 1988 (Cth) and accordingly we will only collect PI about you that relates to the TE. We may use and disclose PI about you for the primary purpose of providing taxation services to you, as well as for other purposes required or authorised by or under law (including purposes for which you have provided your consent). If you would like to access or correct any PI we might hold about you, or make a privacy complaint, contact us on (03) 7035 3501.

10.2 We may collect PI about you, your representatives, your clients and others when we provide services to you. If we do, you agree to work with us to ensure that we both meet our respective obligations under the Privacy Act 1988 (Cth). Your obligations may include ensuring your privacy policy and contracts include a reference to your collection practices, how you will use the PI and that you may disclose the PI to an agent for public accounting services. 

10.3 Where an outsourced service requires the disclosure of PI to an overseas recipient, we take care to ensure that other third parties outside Australia to whom we disclose PI are subject to contractual obligations relating to privacy and the handling of your personal information and can only use the information for the purposes stipulated by us. 

10.4 In providing our services to you, we utilise Xero and its related product and addons using cloud computing provided by AWS both of which have worldwide centres and we rely on their security measures. We also store client information in a data server managed in Sydney Australia, which may subject to Australian privacy law.
10.5 If your PI is disclosed to CPA Australia for the purpose of conducting a CPA Australia Best Practice Program assessment on the services provided, your personal information will be handled by CPA Australia as outlined in the CPA Australia Privacy Policy.

11. Confidentiality

11.1 Under the APES Code, we have an ethical duty of confidentiality, meaning we must not share or disclose your details of this TE to anyone, except as otherwise specified in this clause, without your consent unless required to by law. Specifically, and as required by subsection 114 of the Code, we will:

11.1.1 be alert to the possibility of inadvertent disclosure, including in a social environment, and particularly to a close business associate or an immediate or a close family member;

11.1.2 maintain confidentiality of information within our firm;

11.1.3 not disclose confidential information acquired as a result of our professional and business relationship outside the firm without proper and specific authority, unless there is a legal or professional duty or right to disclose;

11.1.4 not use confidential information acquired as a result of our professional and business relationship for our personal advantage or for the advantage of a third party;

11.1.5 not use or disclose any confidential information, either acquired or received as a result of our professional or business relationship, after our relationship has ended; and

11.1.6 take reasonable steps to ensure that personnel under our control, and individuals from whom advice and assistance are obtained, respect our duty of confidentiality.

11.2 We may disclose your personal and confidential information details of the services provided to you, to CPA Australia Ltd (if requested), as part of our working papers, for the purposes of conducting a CPA Australia Best Practice Program assessment aimed at maintaining high industry professional standards. Any such disclosure of personal or confidential information does not change any of our commitments to safeguard your information, and the information remains subject to any existing confidentiality obligations. We advise you by signing this letter you acknowledge, our engagement files relating to this assessment will be made available under this program.

11.3 Any personal information provided to CPA Australia as part of the CPA Australia Best Practice Program assessment will be handled by CPA Australia in accordance with the CPA Australia Privacy Policy.

12.      Termination for convenience

12.1 Subject to clause 12.2, either party may terminate this engagement for convenience at any time by providing 7 days’ written notice of termination to the other party. Any such notice is not required to contain any reason for termination.

12.2 We may terminate this Agreement with immediate effect, without providing any notice or explanation to you, if required by law, regulation, or any applicable professional, ethical, or regulatory obligation.

13.     Obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and/or the Tax Agent Services Act 2009 (Cth)

13.1 You acknowledge that where we are:

13.1.1 a reporting entity within the meaning of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act); and/or

13.1.2 a registered tax agent under the Tax Agent Services Act 2009 (Cth) (TASA) and are subject to the Code of Professional Conduct established under section 30-10 of TASA (as updated by the Tax AgentServices Regulations 2022 and the Tax Agent Services (Code of Professional Conduct) Determination 2024); 

we are subject to special obligations under that Act or Acts (as applicable) as amended from time to time.

13.2 In accordance with those obligations, we may:

13.2.1 disclose to the relevant authority any matter we are required or permitted to disclose;

13.2.2 withdraw from the engagement and the professional relationship; and/or

13.2.3 act otherwise in accordance with the law and our ethical obligations.

13.3 Clause 13 survives termination of this engagement.

14.      AML/CTF Customer Due Diligence Clause

14.1 We have a duty to comply with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and associated rules, before providing designated services. This duty continues while we provide you with those designated services.

14.2 This may include requiring you to provide us with information and documents reasonably necessary to enable us to:

14.2.1 verify your identity, including the identity of any person on whose behalf you are receiving the services, or of any person acting on behalf of you and their authority to act;

14.2.2 where you are not an individual, verify the identity of your beneficial owners; 

14.2.3 identify whether you, any beneficial owner of you, any person on whose behalf you are receiving the services, or any person acting on behalf of you is:

1. a politically exposed person; or
   b. a person designated for targeted financial sanctions;

14.2.4 identify the source of funds;

14.2.5 identify the nature and purpose of the business relationship or occasional transaction, and/or

14.2.6 verify any other matter relating to you that is specified in the Anti‑Money Laundering and Counter‑Terrorism Financing Act 2006 (Cth) and/or associated rules, as in force, amended, replaced, or remade from time to time,

before providing you with any designated services.

14.3 We will maintain all records required by law including as required under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and associated rules.

14.4 All information collected under this clause shall be handled in accordance with the Privacy Act 1988 (Cth).

15. Professional Indemnity Insurance (PII)

We hold professional indemnity insurance of at least the minimum amount prescribed in the CPA Australia Ltd By-Laws or as required by law. Our PII cover at the time of this TE is not less than $2 million in aggregate, in accordance with CPA Australia By-Laws and TPB requirements.

16. Professional Standards Scheme & Limitation of Liability

Pursuant to s33 of the Professional Standards Act 1994, our liability is limited by a scheme approved under professional standards legislation. 

17. Disclosures

17.1 In relation to the taxation services we will provide, we advise that:

17.1.1 The Tax Practitioners Board (TPB) maintains a register of tax agents and BAS agents which can be accessed and searched here. The register contains details of registered, suspended, and deregistered tax and BAS agents.

17.1.2 if you have a complaint about a tax agent service that we provide, we encourage you to seek to resolve it with us by contacting us on (03) 7035 3501. You can also make a complaint to the TPB in accordance with their complaints process set out here.

17.1.3 Our registration as a tax agent is not subject to any conditions.

17.1.4 In the last 5 years we have not been subject to any of the events described in subsection 45(1)(d) of the Tax Agent Services (Code of Professional Conduct) Determination 2024 (the Determination) (as currently proposed to be amended), or other matters required to be disclosed under other laws.

18. Other

This letter will be effective for future years unless we advise you of its amendment or replacement, or the engagement is terminated.

Acceptance of Terms of Engagement and Appointment of Future Advisory as your Tax Agent

By booking your Tax Return Appointment with Future Advisory you confirm you agree and accept the following items:

• You have read and accept our Terms of Engagement contained within the above document.
• You provide your consent for Future Advisory to add you to our Tax Agent Listing and liaise with the ATO on your behalf.
• Payment of any associated invoices for the preparation of your Income Tax Return/s is due and payable prior to the lodgement of your return, unless otherwise agreed.

We look forward to a long and mutually beneficial relationship with you.

Yours sincerely

Future Advisory
for Future Advisory Pty Ltd